SUPPORT
Our Support Promise. We want every
connection you have with On Hold Impressions to be exceptional. So,
if you're stuck, or something doesn't work then please email or call us. Our Customer
Support Team will help to resolve any issue.
We are committed
to delivering Customer Satisfaction, by providing timely, responsive service
with integrity, simplicity and a passion for excellence while meeting or
exceeding the customer’s expectations
Our customer
Service goals are to:
Consistently deliver the best possible customer
service experience.
Be responsive and demonstrate a sense of urgency.
Recognize the importance of all customers and
the role each employee plays in influencing our customer's perceptions
When a problem arises, and they always do, view
the problem as an opportunity to improve. Solving problems will enable us to raise the quality of our products and
services.